Fifty signed, three transacting. Jared vs. Logan.
Things Unseen: Campfire Conversations|No. 02|Thursday, October 15, 2026

Fifty signed, three transacting

Jaredvs.Logan

Why do partners sign and then never sell? Jared blamed the program. Logan blamed the vendor's own team.

The question

It's the most common partner program story we hear: fifty partners signed, three transacting. The numbers change. The shape doesn't. This week Jared and Logan took opposite sides on why.

Jared's side

The program gives partners no reason to sell

Programs that stall usually over-invest in structure. Three tiers, a points system, a portal with a logo wall, a long partner guide. Programs that work over-invest in something else: the reason a partner should sell this product this month. That means a margin worth their time, a customer problem they already see in their base, and a first deal they can close without the vendor on every call. Structure matters later, once you have partners worth tiering.

Logan's side

The problem is inside the vendor

Logan spent a year and a half growing a vendor's marketplace business. In his experience, incentives and margin were fine. What broke deals was internal. Reps saw partner deals as lost commission. Nobody knew who to call when a partner had a live opportunity. Direct and partner pricing didn't line up, so partners looked expensive. You can design a perfect program and still lose if your own team treats partners as competition.

Where they landed

It's both, and the order matters. Jared conceded the commission problem has killed more programs than bad tiers. Logan conceded you can't change sales behavior without a program that tells reps how partner deals pay them. Their shared answer: fix how your reps get paid on partner deals first, then build the program around it.

What to do this week
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